Washington Casino Reopens Almost a Month after Cyberattack
Washington State's Swinomish Casino and Lodge has finally reopened its doors. It closed at the beginning of April after suffering what was most likely a cyberattack, and the prolonged shutdown might indicate that restoring operations proved to be a huge challenge.
The Swinomish Casino and Lodge in Washington State at night. (Source: La Conner)
LISTEN TO THIS ARTICLE:The casino had closed on April 5, but didn't immediately provide any information about what had happened. After determining that there may have been an attack, similar to those that hit MGM Resorts and Caesars last year, the casino's team worked diligently with law enforcement officials and cybersecurity experts to investigate the scope of the incident and implement measures to prevent future breaches.
The Swinomish Casino and Lodge is a significant entertainment and hospitality venue in the region, featuring over 700 slot machines, table games and various dining options, as well as a lodge with luxury rooms offering views of Padilla Bay and the San Juan Islands. As a result of the closure, the casino's gaming activities, hotel accommodations and dining services were suspended, impacting both guests and employees.
Following a comprehensive assessment and rectification of the cybersecurity issues, Swinomish Casino and Lodge announced its reopening. The reopening was accompanied by increased promotional offers and incentives for guests as a gesture of goodwill and appreciation for their patience and support during the challenging period. These promotions aimed to welcome back guests and provide an enhanced experience as the casino resumed normal operations.
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In the wake of the cybersecurity incident, the property has emphasized its commitment to the safety and privacy of its guests and team members. The casino has assured that if any guest data was affected by the incident, those individuals would be contacted promptly.
Officials from the casino have not yet disclosed whether confidential information belonging to the gaming property or its guests was compromised during the cyber incident. They have assured that if it is discovered that data was affected, affected individuals will be contacted as soon as possible.
In the meantime, they have advised prior guests to monitor their financial and credit card statements for any unusual activity that may indicate a breach of their personal information. This precautionary measure is intended to mitigate any potential harm that could arise from the incident.
Additionally, the casino has taken steps to bolster its cybersecurity measures to safeguard against future incidents, reflecting an industry-wide focus on enhancing digital security protocols in response to the increasing prevalence of cyber threats.
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