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The TIBO System Set to Transform Casino Engagement and Rewards

The TIBO System Set to Transform Casino Engagement and Rewards

Posted on: Aug 28, 2023. Last Updated on: Aug 28, 2023.

Author: Lidia Moore Expertise: US Gaming, European Gaming Industry, iGaming

TIBO system changes slots machines experience

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Elevating Engagement

The TIBO system is set to undergo field testing in the coming weeks at the Gold Country Inn & Casino in Elko, promising to add a new layer of excitement and engagement for both seasoned gamblers and newcomers alike.

The TIBO system represents an evolution of the familiar "ticket in-ticket out" (TITO) system, which has become a mainstay in land-based casinos over the years. The TITO system, which allows players to cash out their winnings and receive a barcoded slip for redemption, transformed the way players interacted with slot machines. However, the TIBO system takes this concept several steps further, ushering in a new era of personalized engagement.

Unlike its predecessor, the TIBO system offers a dynamic and interactive experience. Imagine receiving bonus slips before even cashing out – these slips could hold surprise rewards or incentives tailored to individual players. John and Noah Acres, the minds behind Acres Technology, envision the TIBO system as a catalyst for enhancing player loyalty and participation.

Among the potential rewards offered by the TIBO system are bonus points for loyalty card holders, encouraging players to sign up for loyalty programs and enabling casinos to better target their marketing efforts. Moreover, the system can intelligently recognize when a player might be approaching a point of disengagement and intervene with incentives like free bonus spins to keep the action going.

Balancing Innovation and Responsibility

However, this novel approach also raises concerns. Ted Hartwell, a representative of the Nevada Council on Problem Gambling, expresses apprehension about using individual algorithms to keep players engaged, particularly those who might be at risk of developing gambling problems. Hartwell emphasizes the importance of breaks in play for self-reflection and urges responsible gambling to avoid exacerbating behavioral issues.

TIBO's potential doesn't stop at player engagement. The system has the capacity to transform the way casinos interact with their patrons. For instance, it could offer celebratory bonuses for significant wins or even trigger rewards tied to specific events, such as goals scored by sports teams during a game. The possibilities are as expensive as they are imaginative.

Moreover, TIBO could bridge the gap between players and casino employees by prompting patrons to consider tipping etiquette. This feature could enhance the overall casino experience for both players and staff, ensuring that those who provide service are compensated.

The launch of the TIBO system represents a pivotal moment in the history of casino technology. As casinos gear up for the field test at Gold Country Inn & Casino, industry players are watching with bated breath. The TIBO system's potential to reshape player engagement, offer personalized rewards, and even address problem gambling concerns holds the promise of an enriched casino experience for all. Time will tell if this innovative system will truly be the game-changer the industry has been waiting for.