RSI Confirms No Customer Surcharge Following Potential US Taxes

Rush Street Interactive, a leading online casino and sports betting company, has announced it has no plans to introduce a customer surcharge.

Rush Street Interactive confirms there will be no customer surcharge in the face of rising US taxes.

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This statement comes following plans by many regions in the United States (US) to significantly increase taxes on gaming operators for sports betting events. RSI represents several leading brands in the sports betting industry in North America, including BetRivers, PlaySugarhouse, and RushBet. This decision will be reassuring to customers of these brands, and ultimately, there is a possibility it could lead to a shift to these operators.

The sports betting operator says it believes this is an opportunity to consolidate its position as a leading gaming operator by prioritizing its customers’ needs and feels it will lead to greater retention of players as well as attracting new customers with this policy.

Operators Faced with Decision over Proposed High Surcharges

Sports betting companies are faced with a dilemma in the face of rocketing taxes in some states In the US, essentially whether they absorb the tax or pass it on to their customers.

Last week, DraftKings stated its position in the event of rising taxes in some states that it intended to pass these levies on to the customer. DraftKings said it was considering a surcharge on customers net winnings.

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RSI is one of the first sports betting operators to indicate how it intends to proceed after DraftKings outlined its proposals to handle dramatic rises in US sports betting taxes.

As we put our customers first, it was an easy decision for us. RSI remains committed to maintaining its leadership position in the industry by continuously prioritizing the needs and preferences of its players. We believe that RSI’s focus on customer satisfaction, coupled with its innovative rewards and loyalty programs, sets a benchmark for excellence in the online gaming industry.

Richard SchwartzCEO of RSI

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